Licensing error messages and troubleshooting
The following table lists the error messages you might encounter when setting the license.
Error code | Error message | Description | Corrective action |
---|---|---|---|
Expired | |||
LIC01121 | License expired after The expiration date is displayed in the | This error occurs if the license is expired after the specified expiry date. | You can renew the license. |
Invalid | |||
LIC01110 | Failed to verify the license: The signature is not authentic. | This error occurs if the end-user modifies the license or makes mistakes when copying the content of the license. | Ensure that the content of the license is correct or copied correctly. |
LIC01120 | The license will be valid from | This error occurs if you set the license before the start date. | To verify the start date, run the following command: The command returns the content of the license file. You can check the |
LIC01020 | Can't read license: [Errno 2] No such file or directory: '/opt/unravel/data/conf/unravel.license'*** WARNING: License is not valid!-- Error | This error occurs if the license file does not exist at the specified location. | Ensure that the license file exists at the specified location. |