Issue

If none of the clusters from a workspace are showing up in Unravel, then either the workspace is not added in Unravel, or the Log Receiver (LR) cannot be reached from the Workspace.

Solution

Issue

If a subset of clusters is not showing up in Unravel, then check if these clusters are missing any of the Unravel configurations.

Solution

See How do I verify if a cluster has Unravel configurations?

Issue

If a username is missing in a cluster or displayed as root on the Compute page, then the Workspace token may have expired.

Solution

Issue

If the status is missing for a cluster or the status is displayed as Unknown on the Compute page, then the workspace is either not registered/deleted on Unravel or the workspace token may have expired.

Solution

Issue

Unravel ships with instances and price information, which is used to calculate cost. If there are new instances from cloud providers that are missing from this list then the cost is displayed as zero.

Solution

See How to Update Instances and prices?

Issue

If a cluster is missing the init script then the Spark details page will not show the resource graphs.

Solution

See How do I verify if a cluster has Unravel configurations?

Issue

If a cluster is missing Spark Conf then the Spark details page will be blank.

Solution